Cisco unified attendant console standard version 12. Customer satisfaction i ncreases when they get a fast answer and are directed promptly to the right person. The dn entered at the ld 12, iadn prompt may be dialed to call a particular attendant, rather than dialing 0 and being routed to the attendant queue. Console doperateur alcatellucent 4059 extended edition. Affordability and simplicity in an attendant console key. A better way to uninstall cisco unified attendant console enterprise edition with added benefits. Classic grey stand with 2 adjustable angles wall mountable external yealink ac adapter optional.
Cisco unified attendant console standard figure 1 gives corporate operators and receptionists the tools they need to process incoming calls efficiently and. Affordability, simplicity, and a broad range of standard and specialty functions make the mivoice 5540 ip console the practical choice for small and medium business customers. Cisco unified attendant consoles data sheets cisco. The pc interface is easytouse and helps attendants remain focused for improved productivity and efficiency.
How to logout of the attendant console, cueac cisco unified enterprise attendant console. Sipt46s a revolutionary sip phone for enhancing productivity. Alcatel omnipcx enterprise 4059 ip attendant application. Attendant console set up and operation guide chapter 2 preparing for installation before you install attendant console. Register your details and wait for the system to supply you with a secure password via email before you can access evaluation software or activate purchased software. Attendant pro can accommodate unlimited incoming calls. Yealink sipt48s a revolutionary sip phone with a 7inch touch screen the sipt48s ip phone is a dynamic business communications solution for executives and professionals. Cisco unified attendant consoles learn product details such as features and benefits, as well as hardware and software specifications. It is fully compatible with tools for interaction with com puters, in particular with zoomtext magnifier, display braille and voice synthesis software jaws and nvda. Imagicle attendant console is the operator console software solution that integrates perfectly with imagicle queue manager enterprise to simplify and improve incoming call management.
Connecting to your ip network, the pc attendant allows your attendants to handle calls with simplicity and efficiency right from their desktops. Cisco unified attendant console standard version 10. Cisco unified attendant console standard figure 1 gives corporate operators and receptionists the tools they need to handle incoming calls efficiently and professionally. Cisco unified attendant console standard figure 1 gives corporate operators and receptionists the tools they need to process incoming calls efficiently and professionally. Menu bar the menu bar, shown below, contains seven dropdown submenus that enable you to perform commands, access features, or configure the console. Because attendant console works in a multinode configuration you know the status of everyone on the system. Cisco unified attendant console enterprise edition version 9. Fortivoice enterprise phone systems fve20e24, 50e6, 100e, 200f8, 300et, 500f, 2000f, 5000f, and vm rich features for optimal collaboration enterpriseclass communication systems with no additional licenses to buy or cards to install. Enhanced messaging management designed to integrate with the nec aspire, the pc attendant provides easy.
This registration key is 8 code which u get from help. Data sheet cisco unified attendant console standard version 12. The cisco unified attendant console advanced client software is loaded on each operators desktop pc. Pricing and product availability subject to change without notice. This manual switch lets you stay in touch with callers or alert them. It is an ideal solution for small businesses wanting to. It is ideal for companies that need economic, efficient, professional call handling. Unified attendant console advanced figure 1 gives corporate operators and. Cisco unified attendant console enterprise edition version.
Supports up to 6 expansion modules for an attendant console application, adding up to 240 additional buttons. Yealink sipt46s a revolutionary sip phone for enhancing productivity the sipt46s ip phone is the ultimate communications tool for busy executives and professionals. Imagicle attendant console is the operator console software solution that integrates perfectly with imagicle acd to simplify and improve incoming call management. A shortcut key can be defined to answer incoming calls on a fifo first in, first out basis. When trying to do a blind transfer on the ac client of any incoming call from the outside world to a ctirp dn that is registered to an ipcc server a jtapi trigger, the call fails and the outside person. The aspire pc attendant is another one of those solutions.
Cisco unified attendant console advanced figure 1 gives users the tools required to confidently, efficiently, and professionally tend to incoming calls. Attendant console license is a combination of lacline activation code. Completely uninstall cisco unified attendant console. Cisco unified attendant console advanced controls and monitors cisco unified ip phones and cisco jabber soft. Selecting a menu item displays a dialog box or toggles the item. Cisco unified attendant console advanced pairs with cisco unified ip phones, and is. This manual switch lets you stay in touch with callers or alert them that the business is closed until further notice. Manual or automatic from cucm via axl or microsoft ad, ldapopenldap systems.
Aspire offers a variety of ip solutions for your business needs. Ac 100240v input and dc 5v2a output power consumption psu. About this user guide this user guide provides all of the information you will need to use the attendant console and its features. The exp40 expansion module for the sipt46s, sipt46g, sipt48s and sipt48g, expanding the functional capability of your sip phone to a whole.
There is a much easier and safer way to uninstall cisco unified attendant console enterprise edition completely. Cisco unified attendant console standard version 11. Attendant console streamlines system attendant operations by linking the call processing capability of your telephone system with your personal computer pc. Hardware your os comprises the following components. Cisco unified callmanager attendant console user guide. Attendant console standard licensing cisco community. Also, specific messages can be communicated to callers out of the office, on holiday until the 15th based on your coworkers alert messages displayed on the system. The area for how many calls can be displayed at once is dependent on the monitor resolution and after that there will be a scroll bar to show more. Cisco unified attendant console advanced version 12. Data sheet cisco unified attendant console advanced version 12. Definable shortcuts means the experience can be tailored to the attendant users tastes. Data sheet cisco unified attendant console standard version 11. Alcatellucent 4059 extended edition attendant console. Pc attendant allows attendants to perform call handling responsibilities with simplicity and efficiency right from their desktops.
The soundpoint ip color expansion module enhances telephone attendant productivity with a vibrant color user interface and advanced call handling capabilities the soundpoint ip color expansion module for the soundpoint ip 670 desktop phone is an optimal. Read setting up an attendant console network on page 10. Download the cisco unified attendant console standard version 10. A third party uninstaller can automatically help you uninstall any unwanted programs and completely remove all of its files and free up. It can be used as an attendant console, a subattendant position for departments or workgroups, or as a backup answering position.
The cisco unified attendant console enterprise edition figure 1 is an attendant console solution designed specifically for cisco unified communications manager customers. Imagicle attendant console is the operator console software solution that. Blues attendant attendant console 8 included into the imagicle applicationsuite imagicle attendant was designed to be accessible for visually impaired and blind users. Click on file located on the top left corner of the screen. Cavazza institute for the blind, for visually impaired and. Ip attendant console application, ipecs attendant more calls in less time, with greater ease do more with less. More calls, better service ip attendant console application. The alcatellucent 4059 extended edition ee attendant console allows businesses to provide outstanding, quality customer service while keeping a personal touch. When the attendant is pluggedin, the set is used for the audio voice communications, all displays and icons are on the pc gui, all phone sets keys are disabled. Pc attendant console user guide northern connections ltd. Bridge operator console attendant console for cisco. Modules for an attendant console application other physical features color. Chapter 2, handling calls describes how to place, answer, and direct calls by using the call control buttons, the menu bar, keyboard shortcuts, and the mouse. Cisco unified attendant console advanced includes a webbased administration utility that guides you through configuring the application server with cisco unified communications manager.
Introduction to enterprise edge attendant console 9 p0908544 issue 01 enterprise edge attendant console user guide access keys in enterprise edge attendant console, each menu name and each command in the menu has an underlined letter called an access key. The reason we can use attendant console is because the call managers were upgraded from 6. Cisco unified attendant console advanced uses a webbased administration utility to guide you through configuring and managing the application server. Attendant console plus instructions for setting up your environment, starting the attendant console, logging in, and going on line to handle calls. The attendant console client software is loaded onto each users desktop pc. Bridge operator console for windows is designed to be a replacement for the cisco attendant console auto attendant product available in call manager versions 7. Console stats may be used as a standalone product or as a supplement. Click logout to stop the application from processing calls. This manual switch lets you stay in touch with callers, or alert them that the. Visual supervision technical specifications software release 4059 extended edition attendant console version 2.
Overview attendant console statistics console stats is an application that collects data from attendant console call processing and produces statistical reports for display or printing. In addition to offering better overall performance than the t46g, this device has a faster interface with a. When creating it, we examined every single telephone operator need. Cisco unified attendant console advanced version 10. It also allows the attendant to manage the directory with ease of use and graphical users interface. Auto attendants, autoprovisioning, lineextension appearance, ring. Cisco spa500ds 15button attendant console for the cisco. Activating cisco unified attendant console standard.
With the ipecs attendant software, your busy receptionist can route calls with the click of a mouse, or drag and drop without switching pc and phone. For complete descriptions and programming guidelines, refer to the software features guide. Chapter 3 using the attendant console window status bar to display the status bar. Definable shortcuts mean the experience can be optimized for the user.
An attendant terminal can only belong to one group. Attendant console standard gives corporate operators and receptionists the tools they need to handle incoming calls efficiently and professionally. In case 4059 ip attendant application is loggedout or 4059 ip application not ru nning, associated. Attendant console menus if you hover your mouse pointer over the menu commands the help tips appear in the status bar at the bottom of the attendant console window. Cisco spa500ds 15button attendant console for the cisco spa500 series phones. For the it staff this installation wizard, customized dial plans, singlescreen subscriber manager, selfcare management portal, integration with popular productivity in office applications, virtualized desktop support an external directory import such as active directory by cisco prime collaboration. Cisco unified attendant console advanced version 11. Datasheet alateluent 4059 extended edition attendant console figure 1.